FREQUENTLY ASKED QUESTIONS
HOW DO YOUR OPTICIANS HELP SELECT THE PERFECT FRAME?
- Our opticians have a combined 150 years of experience styling faces of all shapes and sizes. Most of our customers and patients happily leave with something completely different than what they thought they wanted. We are also well versed in the latest and greatest in lens technology. We have a vast amount of experience fitting occupational eye wear for our patients (surgeons, lawyers, pilots, actors, etc.) and take pride in our knowledge and vast selection of frame.
HOW DO I CLEAN MY EYEGLASS LENSES?
- Spray lenses on both sides with an ANTI-REFLECTIVE approved spray. If you purchase your glasses at Erker’s Fine Eyewear, you receive UNLIMITED cleaner refills for the life of your eyewear.
- Wipe the lenses with a lint-free cotton cloth.
- DO NOT use paper products or pre-moistened wipes of any kind.
- Your microfiber cleaning cloth is to be used as a polishing cloth only after the steps above have been followed.
TIPS FOR MAINTAINING MY EYEWEAR
- Keep them in your case when they are not on your face.
- When not wearing do not put on your head. This tends to stretch out your eyewear.
- Remove your eyewear with two hands. They will wear evenly this way.
- Never leave your eye wear in your car.
DO YOU PROVIDE ADJUSTMENTS AND REPAIRS?
- Adjustments to your eyewear are always complimentary.
- Repairs of minor items such as nose pad, screw and temple tip replacement are complimentary for Erker’s customers.
- As far as repairing eyewear bring them in and we will see what we can do. Our expert opticians are very good at giving new life to old or damaged frames.
HOW OFTEN SHOULD I HAVE AN EYE EXAM?
- Our Doctors recommend having an Eye Exam every at least every other year.
WHAT CAN I EXPECT FROM MY COMPREHENSIVE EYE EXAMINATION?
- At our office, our yearly eye exams are very thorough
- As a new patient, Please bring your insurance card and your driver’s license with you.
WILL MY EYES BE DILATED?
- That is up to you. We have two choices for allowing our doctors to view your retina (the lining of the inside of the eye) to ensure that it is and remains healthy.
- You can choose to dilate your pupils with eyedrops, which make your vision blurry up close and light sensitive for around six hours. This adds 30 minutes to your eye exam and is covered by insurance.